FAQs

We strictly adhere to the highest industry standards to protect your personal information when you checkout and purchase from our store.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

Just after your order has been successfully placed.

We ship to most countries around the world! Proceed to our checkout page and you will be able to select your country/region when you enter your address.

We offer free worldwide shipping on all orders over $49 USD. For orders below $49, there will be a shipping fee depending on your specific address. You will see the exact shipping options on the checkout page.

We release new designs and products every month! You can stay up to date on our releases by signing up to our Newsletter at the bottom of this page. Psst, we offer exclusive discounts and promotions via our Newsletter and SMS service ;)

We do not follow a set schedule for sales and promotions.

If we plan on running a promotion, our Newsletter and SMS subscribers will be notified first. You can sign up to our Newsletter at the bottom of this page.

Rest assured, our washi tape is crafted free from hazardous chemicals like phthalates and lead, allowing your little ones to embrace their creativity without risk.
We want you to feel safe when using our washi tape, so we regularly conduct new tests to ensure each of our products is safe for children (and adults).
If you would like more information about our current safety standards, or request specific test results, please contact us.
We recommend adult supervision during use to ensure young children's safety, and to prevent the tape from becoming an unintended chewing object.