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Questions about an order, our collections, or just want to say hello? Our team is here to help — reach out and we'll get back to you within 1–2 business days.
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What Can We Help With?
Orders & Shipping
Track your package, change your address, or ask about delivery times.
Returns & Exchanges
Received something wrong or damaged? We'll make it right.
Products & Collections
Questions about materials, designs, or upcoming releases.
Gift & Custom Orders
Bulk gifts, special packaging, or custom requests for events.
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Quick Answers
How long does shipping take?
Standard U.S. orders arrive in 5–8 business days. Express options available at checkout.
Learn more →What is your return policy?
We accept returns within 30 days of delivery for unused items in original packaging.
Read policy →Where are your products sold?
Online at ieebee.com and in-person at The Metropolitan Museum of Art Store, New York.
View stockists →